COVID-19 Community Resources

A list of external resources that may be most useful to our community at this time.

COVID-19 Testing Sites in Alameda County

  • Berkeley: On April 7th, CIty of Berkeley opened a testing site to people who do not have access to healthcare and essential City employees such as firefighters, nurses, police officers, etc.  To check if you are eligible for testing, please contact Lifelong Medical Care 510-981-4100. For more information, click here.
  • Oakland: On April 6th, City of Oakland opened a free drive-thru testing site at the Henry J. Kaiser Convention Center for direct service providers such as homeless outreach workers, health care workers, grocery store and food bank employees, and more.  To check if you are eligible for testing, please contact  For more information, click here.
  • Fremont: On April 3rd, City of Fremont opened a free drive-thru testing site at Fremont Fire COVID-19 Testing Center (7200 Stevenson Blvd.,) where the general public can get tested for COVID-19.  In order to be tested, you will be screened for at least two COVID-19 criteria. The site is open daily from 10am to 5pm or until the tests run out. First responders and health care workers may schedule a test in advance by calling 510-789-7231.  Walk up testing is currently NOT available. For more information, click here.
  • Hayward: On March 23rd, City of Hayward opened a free testing site at Hayward Fire Station #7 (28270 Huntwood Avenue.,) where the general public can get tested for COVID-19 by car or foot. In order to be tested, you will be screened for COVID-19 symptoms or conditions and a fever over 100 degrees. The center is open Tuesday through Sunday from 9am to 6pm or until the number of tests run out. For more information, click here.

Financial Assistance

  • Oakland: East Oakland DREAMer emergency fund (up to $250, applicants must be migrant youth 15-30 years old or migrant guardian of youth aged 0-20)
    • Disclaimer: East Oakland DREAMer emergency fund is currently on hold and is redirecting folks to this comprehensive list.
  • Alameda County Social Services has provided easier access to their forms and reduced the need for in-person visits for Medi-Cal, CalFresh, CalWORKs, Refugee Cash Assistance, and General Assistance. Find their forms here and their new guidelines here.
  • Undocumented Immigrants who lave lost work or whose hours have been cut can apply for $500 in relief funds via OUR Fund (Oakland Undocumented Relief Fund) here.
    • Note from Oakland Undocumented Relief Fund: We have an overwhelming number of applicants, but we will put you on a waitlist if you decide to apply.
  • Benefits for Workers Impacted by COVID-19: The Labor and Workforce Development Agency has developed a chart of benefits available for workers affected by COVID-19 here
  • California’s COVID-19 eviction moratorium and mortgage hardship related information hereLetter to landlord for rent relief editable template.


  • If you are looking for shelter, call 211.
  • Shelter for homeless individuals who are diagnosed with or have symptoms of COVID-19 is available through Operation Comfort & Operation Safer Ground.  You will need a referral from your Roots provider, or another approved referral provider.
  • If you are homeless, have COVID-19 symptoms, and lack access to care, you can also call Alameda Health System for a telephone screen and information at (510) 437-8500.


  • Oakland: East Oakland Collective is offering supplies and food for seniors, unhoused folks and people with compromised immune systems.  Please contact EOC for availability of supplies and food at 510-990-0775 or
  • Safeway, Whole Foods, Target and several other markets and retail stores are setting aside hours just for “at-risk” shoppers, including senior citizens, pregnant people and other people with vulnerable immune systems. Safeway invites “at-risk” shoppers from 7-9 a.m. Tuesday and Thursday; Whole Foods invites customers 60 and older to stores one hour before opening to the public; Target reserves the first hour on Wednesdays to “vulnerable guests;” Dollar General reserves the first hour of every business day to senior shoppers.
  • United Way has a COVID-19 Community Economic Relief Fund to assist with bills, rent, and food. Call them at 1-866-211-9966 to be given a list of local agencies.
  • SF & Oakland: MIXT is offering sliding scale discount codes for pick-up orders. Codes: wegotyou25 for 25% off, wegotyou50 for 50% off, wegotyou100 for a free meal. Use codes at or on MIXT app for pick up orders.

School Lunch Continuation and Food for Youth

  • Interactive Map of all Bay Area free lunch distribution centers
  • Oakland: During the COVID-19 closure, the OUSD Nutrition Services Department will open twelve schools throughout the city where “Grab and Go” breakfast and lunch meals will be available for all OUSD students or families and any Oakland child under 18. To ensure the least amount of contact, students do not need to be present to pick up food. The sites listed below will be open on Mondays and Thursdays from 8:00am to 12:00pm. Multiple days worth of food can be picked up to take home.
    • Northwest/West Oakland: Sankofa Elementary, West Oakland Middle School and Hoover Elementary
    • Central Oakland: Oakland High School and Garfield Elementary
    • East Oakland: Bret Harte Middle School, Life Academy/United for Success, Coliseum College Preparatory Academy, Madison Park Upper, Fremont High School, Castlemont High School and Elmhurst United Middle School
  • Oakland: Points of Light will be packaging groceries for to families with youth & children between the hours of 8am-12pm. You can receive groceries at Garfield Elementary School on Mondays and Thursdays. Please call the designated youth director in your district:
    • District 1: (850) 532-2376
    • District 2: (510) 789-9240
    • District 3: (909) 800-2245
    • District 4: (909) 800-2245
    • District 5: (650) 720-1171
    • District 6: (510) 384-9032 or (626) 272-4477
    • District 7: (786) 474-5600 or (415) 283-9173
  • San Francisco: Beginning March 17, SFUSD will provide free breakfast and lunch to all children 18 and younger at 14 pick-up sites Monday-Friday. No identification or proof of school enrollment is required, but a child must be present. Breakfast, lunch, fresh fruit, vegetables, and milk will be provided to take home. Shelf-stable meals will also be available. Families will not need to enter the school building for pick-up.
  • San Francisco: if you are pregnant and/or parenting a child under 18 and in need of support, please call 415-546-6756 and leave a message. We’ll return your call as soon as possible. (Homeless Prenatal Program)
  • Berkeley: The Berkeley Unified School District Nutrition Department is serving free breakfast and lunch as take-away meals for school-age children 18 and younger.


  • Your Right to Seek Care: The U.S. Citizenship and Immigration Services (USCIS) has posted an alert clarifying that it  encourages all those, including aliens, with symptoms that resemble COVID-19 (fever, cough, shortness of breath) to seek necessary medical treatment or preventive services; and that these services will not negatively affect any alien as part of a future Public Charge analysis. Click here for more information from the National Immigration Law Center.

Internet/Phone Access

As California colleges and school districts move classes and services online, access to reliable internet service is critical. Below is a list of several reduced companies providing free or low-cost internet access during the current emergency.

Comcast Effective Monday, March 16, 2020, Comcast is offering two months of free to Internet service through the Internet Essentials program. This offer is available to new and existing customers. Additionally, Xfinity WiFi hotspots are now available free of charge to the public.
AT&T AT&T is providing free access to its WiFI hot spots throughout the country.
Charter Charter is offering free Spectrum broadband and Wi-Fi access, for 60 days to households college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Additionally, all WiFi hot spots are now free of charge.
Verizon Visit this link to see the latest updates Verizon has for their customers.
California Connects California Community Colleges students are eligible for this mobile hotspot service, powered by Sprint, which offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge for only $19.99 a month.


  • San Francisco: Department of Children, Youth, and their Families offering free childcare to healthcare workers, city & county SF employees who have been activated as disaster service workers, and families on the SF Recreation & Parks Department Scholarship list. If you did not receive an invitation, but qualify, you can apply here:


Safer Ground Hotel Voucher Program

In an effort to expand resources for households experiencing homelessness with a household member at high-risk for complications if infected with COVID-19, Alameda County is implementing the Safer Ground Hotel Voucher Program.  This program allows eligible households and their service provider(s) to apply for financial resources to pay for stays in non-congregate housing (typically a hotel) for up to 90 days.
Please thoroughly read the documents below for more information about the program details, eligibility requirements, and application process.
Safer Ground Hotel Voucher Information for Service Providers
Safer Ground Hotel Voucher Application
HMIS Release of Information
HMIS Client Profile
Health Shelter Intake Form
Vendor Form
HCSA Housing Assistance Fund Invoice Form
Medical Verification (completed by healthcare professional)
Individual High Risk Certification
Health Shelter Exit Form

Please call (510) 567-8007 or email with any questions regarding this program.

Program Eligibility
  • Referrals must come from an eligible service provider working with an eligible household or individual
  • Service provider and eligible household must identify an appropriate housing site willing to accept the applicant
  • Service provider must agree to provide ongoing support to the household throughout their participation in the Safer Ground hotel voucher Program
  • Household agrees to shelter-in-place during their stay, including:
​                  -Maintaining a distance of 6 feet or more from people not in the household
                  -Refraining from having any visitors
                  -Refraining from congregating in public spaces
                  -Engaging in regular and thorough hand-washing
                  -Remaining in their room except for essential trips
                  -Wearing a face covering outside the room and during essential trips  

Household Eligibility
Eligible households must meet at least one criteria in BOTH Category A and B below:
Category A – Residential Criteria
At the time of referral, the applicant(s) must be sleeping in one of the following locations:
  • On the street or other places not meant for human habitation
  • Emergency shelter
  • Transitional housing program for individuals experiencing homelessness
  • Exiting a health care or other institution with no identified residence at time of discharge
  • In a congregate living facility for less than 90 days with no way to self-isolate AND was sleeping in one of the above categories prior to entering the facility
Category B – Clinical Criteria
At the time of referral, one or more members of the household must document that they meet one or more of the following medical statuses by providing medical documentation or by providing written self-certification of eligibility using the Individual high risk certification form. Participants approved based on self-certification must provide medical evidence to continue in the program beyond the first 30 days.

  • Chronic heart disease, i.e. heart failure, coronary artery disease, congenital heart disease, cardiomyopathies, pulmonary hypertension
  • Chronic obstructive pulmonary disease, emphysema, chronic bronchitis
  • Type 2 diabetes mellitus
  • Immunocompromised from a solid organ transplant, blood, or bone marrow transplant, immune deficiencies
  • Sickle cell disease
  • Obesity – Body Mass Index (BMI) >30
  • Chronic kidney disease
  • Poorly controlled HIV infection with a CD4 count <300 or not on HIV treatment
  • Chronic steroid use or immune weakening medications
  • Moderate to severe asthma
  • Obstructive sleep apnea
  • Active cancer diagnosis in treatment or not
  • Chronic liver disease
Providers are encouraged to reach out with any questions related to eligibility, the application materials, or the requirements of the program after reviewing the documents and prior to completing the application at or by calling (510) 567-8007.


  City Websites Visit city websites for updated information on COVID-19 and city resources. 

Alameda Unincorporated Cities City of Alameda City of Albany City of Berkeley City of Dublin City of Emeryville  City of Fremont  City of Hayward  City of Livermore  City of Newark  City of Oakland  City of Piedmont City of Pleasanton  City of San Leandro   City of Union City    

Need Something Else? Alameda County Public Health Department COVID-19 Alameda County Rapid Response list of resources and information regarding program changes here. You can also call 2-1-1 to be connected with an expert to help you search a massive database of local resources in your area.

Still can’t find what you need? Remember that Roots is here to help! Call your Navigator or the clinic line at 510-777-1177 and let us know what you’re looking for.

We WILL get through this TOGETHER!

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